THE COLLECTION
Hair Extensions Questions
How many bundles do I need?
The number of bundles depends on your desired length and fullness. For a natural look, 2–3 bundles are usually sufficient for lengths up to 18 inches. For longer lengths or a fuller result, we recommend 3–4 bundles. During your consultation, we'll help you choose the perfect amount for your desired look.
Can the hair be coloured?
Yes. Our premium hair extensions can be coloured, toned, and customised to suit your desired shade. For the best results and to maintain the integrity of the hair, we recommend having colouring services carried out by a professional.
How long does the hair last?
With proper care and maintenance, our premium hair extensions can last up to 3 years or more. Longevity depends on factors such as your aftercare routine, how often the hair is worn, the products used, and regular maintenance. Investing in high-quality care will help keep your extensions looking beautiful, soft, and long-lasting for years to come.
How long do K Tips last?
Keratin Tip (K-Tip) extensions typically last between 3–5 months before requiring removal and replacement. Their lifespan depends on your natural hair growth, aftercare routine, and lifestyle.
How often do I need extension maintenance?
Maintenance appointments are recommended every 6–8 weeks, depending on the extension method. Regular maintenance helps keep your extensions looking seamless while protecting the health of your natural hair.
What is your return policy?
Due to the nature of hair extensions and hygiene regulations, all hair sales are final. Returns or exchanges may only be considered if the product is received damaged or incorrect. Please contact us within 48 hours of receiving your order if there are any issues.